Internet (WiFi and Ethernet) constantly cutting out frequently

[Roadhog360]

Here is the output of top

top - 19:35:29 up  6:36,  1 user,  load average: 4.63, 3.61, 3.29
Tasks: 360 total,   4 running, 356 sleeping,   0 stopped,   0 zombie
%Cpu(s): 11.7 us,  3.9 sy,  0.0 ni, 82.9 id,  0.1 wa,  1.2 hi,  0.3 si,  0.0 st 
MiB Mem :  15842.1 total,   1635.9 free,  10222.3 used,   4986.1 buff/cache     
MiB Swap:      0.0 total,      0.0 free,      0.0 used.   5619.8 avail Mem 

    PID USER      PR  NI    VIRT    RES    SHR S  %CPU  %MEM     TIME+ COMMAND                                  
  19709 roadhog+  20   0 1145.9g 799836 170640 S  52.5   4.9  93:00.10 vesktop                                  
   1138 roadhog+  20   0 2249292 256448 138404 R  35.0   1.6  40:26.17 kwin_x11                                 
   1154 roadhog+  20   0 5256328 809628 227004 S  19.1   5.0   8:02.01 plasmashell                              
    949 root      20   0   24.9g 214332  78256 S  13.2   1.3  23:01.46 Xorg                                     
  19752 roadhog+  20   0   32.5g  46172  34048 S  11.6   0.3   7:32.70 vesktop                                  
   2109 roadhog+  20   0   11.9g 743196 277632 S  10.2   4.6  64:16.92 firefox                                  
  53656 roadhog+  20   0 2608036 206940 129212 S   9.9   1.3   0:12.58 Isolated Web Co                          
  46241 roadhog+  20   0 2756632 283088 130648 S   5.9   1.7   4:53.91 Isolated Web Co                          
   2068 roadhog+  20   0 1171140  94476  68536 S   4.0   0.6   0:06.13 konsole                                  
   1688 roadhog+   9 -11  169836  77048   9852 S   2.6   0.5   3:54.39 pipewire-pulse                           
    356 root     -51   0       0      0      0 R   2.0   0.0   2:14.86 irq/146-nvidia                           
   1328 roadhog+   9 -11  162236  63100  10352 S   2.0   0.4   2:55.50 pipewire                                 
  19636 roadhog+  20   0   32.4g  57840  42932 S   1.7   0.4   1:45.21 vesktop                                  
    354 root      20   0       0      0      0 S   1.3   0.0   1:37.14 nvidia-modeset/kthread_q                 
   2334 roadhog+  20   0  517764  49344  32876 S   1.3   0.3   1:14.24 Utility Process                          
  39824 roadhog+  20   0 2959380 456500 131124 S   1.3   2.8   2:56.67 Isolated Web Co                          
  19629 roadhog+  20   0   32.5g  78832  64956 S   1.0   0.5   5:25.86 vesktop                                  
  31525 roadhog+  20   0 1752100 134024  94716 S   1.0   0.8   0:32.41 dolphin                                  
  50787 root       0 -20       0      0      0 D   1.0   0.0   0:02.31 kworker/u49:3+i915_flip                  
   3236 roadhog+  20   0   11.7g   1.5g  76240 S   0.7  10.0  10:10.59 java                                     
  39530 roadhog+  20   0 2967108 466852 139672 S   0.7   2.9   2:38.30 Isolated Web Co 

I fail to see anything problematic here.

[Bink]

Yeah, those tests aren’t really yielding any clues.

Perhaps looking a bit wider. Would you share your hardware info (more than just network details this time)?

inxi -Fxxc0z | eos-sendlog

And in case it’s drive/swap related, also:

lsblk -f

[Roadhog360]

https://0x0.st/XbW2.txt There is the output of the inxi command

lsblk -f

NAME        FSTYPE FSVER LABEL          UUID                                 FSAVAIL FSUSE% MOUNTPOINTS
sda                                                                                         
|-sda1      vfat   FAT32 SYSTEM         482C-69E2                                           
|-sda2      vfat   FAT32                9135-D161                             444.1M    57% /efi
`-sda3      ext4   1.0   endeavouros    84f90422-042a-493a-9462-9d8e9d8eb67a    1.3T    22% /
sdb                                                                                         
`-sdb1      exfat  1.0   My Book        327F-3754                              96.7G    97% /run/media/roadhog360/My Book
nvme0n1                                                                                     
|-nvme0n1p1 vfat   FAT32 SYSTEM         482C-69E2                                           
|-nvme0n1p2                                                                                 
|-nvme0n1p3 ext4   1.0   Backup Storage 33db7eed-b46c-43b1-afa9-2b99997fa557                
`-nvme0n1p4 ntfs                        22F49F8FF49F63B7 

[Bink]

I wouldn’t pin my hopes on this solving this particular issue (but it’d be real nice if it did), but just so you’re aware, a BIOS update would address known security and stability issues with your laptop. You’re running version 307 (2019) there, and they’re up to 310 (2021) now.

https://www.asus.com/us/supportonly/gl504gv/helpdesk_bios/

Otherwise, I’m out of ideas at the moment. Nothing in what you’ve shared is presenting as unusual to me. I’m hopeful someone else might be able to chime in and offer some suggestions. There might be something in your boot log perhaps. If you want to share that, the command is:

journalctl -k -b -0 | eos-sendlog

[Bink]

You might also try installing and booting with the LTS kernel.

sudo pacman -S linux-lts linux-lts-headers

[Roadhog360]

I’m starting to think Spectrum internet might be the issue… Ugh, I’ve had numerous issues with them, but I’m starting to think somehow their shitternet is somehow the issue. This wouldn’t explain why my computer is the only device affected, and only after updating, but I just can’t pin the blame on anything else.

I will try the bios update and kernel soon

[Roadhog360]

Decided to take a break from this for a bit, as this run-around was starting to get beyond tiring. I came back here to say that I have confirmed it’s a Spectrum Shitternet issue. It has cleverly avoided me exactly when I get on my phone for the entire duration of this thread, only starting when I am just using my PC, and also started when I installed EOS. It happened on my phone tonight and the other day, but it happening again tonight confirmed it. The first time even synced up with a lag spike on the pc to confirm it. I am in disbelief. All I can say is “you have to be joking, Spectrum”…

I am deflated, defeated and tired. Thank you all for your help and sorry for the wasted time. Goodbye.