Impossible to access the menu "Application" wheafter launching the system

Marqui · October 7, 2020, 1:26pm

Hello to all,

thank you in advance to who will be able to solve my problem.

Since a week the system has been working erratically. Strange, because everything was working very well until then, I even considered migrating completely from Manjaro to EndeavourOS.
The menu of the (“application” menu) disappears after I launch XFCE. The only way to launch apps is to right-click on the desktop; but apps open on one half of the screen and it’s impossible to drag/drop them. Also if I launch a console (crtl+alt+t) I have to close the open apps to be able to write to the console.

My system :

HP G4 - 8G° RAM - EndeavourOS installed on a 3.5" HDD that is plugged into a USB port
Graphics card :
lspci | egrep “3D|VGA”
01:00.0 VGA Compatible Controller: NVIDIA Corporation GP107GL [Quadro P400] (rev a1)

ramblinwreck · October 7, 2020, 1:32pm

Did you have the application menu on a panel before? Maybe it got removed and you could just go into the application list for that panel and add it back.

Also: Welcome to the community

BONK · October 7, 2020, 1:44pm

Welcome aboard!

Please return the result of inxi -Fxxxza --no-host from a terminal.
If you do not have inxi installed. Install it. yay inxi

ricklinux · October 7, 2020, 5:33pm

Is this a desktop computer? Did you install the online version of Xfce and select the Nvidia drivers? Looks like the Quadro P400 will use the current Nvidia drivers.

kjw · October 7, 2020, 6:49pm

Welcome

Marqui · October 8, 2020, 7:15am

Hello,

thank you for your response. Everything was working perfectly. No issue.

Marqui · October 8, 2020, 7:23am

Hello, thanks for your help. Actually, the only way for the system to work is to be on a root session. My normal session doesn’t work any more.
This is what what the command return :

System:
  Kernel: 5.8.13-arch1-1 x86_64 bits: 64 compiler: gcc v: 10.2.0 
  parameters: BOOT_IMAGE=/boot/vmlinuz-linux 
  root=UUID=6058d0b2-3340-4fd3-8cbb-01f4ce6cf9da rw quiet loglevel=3 
  nowatchdog 
  Desktop: Xfce 4.14.2 tk: Gtk 3.24.20 info: xfce4-panel wm: xfwm4 
  dm: LightDM 1.30.0 Distro: EndeavourOS 
Machine:
  Type: Desktop System: HP product: HP Z2 Tower G4 Workstation v: N/A 
  serial: <filter> Chassis: type: 3 serial: <filter> 
  Mobo: HP model: 8455 v: KBC Version 07.D2.00 serial: <filter> UEFI: HP 
  v: Q50 Ver. 01.05.07 date: 07/30/2019 
CPU:
  Info: 6-Core model: Intel Core i5-8500 bits: 64 type: MCP arch: Kaby Lake 
  family: 6 model-id: 9E (158) stepping: A (10) microcode: B4 
  L2 cache: 9216 KiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx 
  bogomips: 36012 
  Speed: 800 MHz min/max: 800/4100 MHz Core speeds (MHz): 1: 800 2: 800 
  3: 800 4: 800 5: 800 6: 800 
  Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled 
  Type: l1tf 
  mitigation: PTE Inversion; VMX: conditional cache flushes, SMT disabled 
  Type: mds mitigation: Clear CPU buffers; SMT disabled 
  Type: meltdown mitigation: PTI 
  Type: spec_store_bypass 
  mitigation: Speculative Store Bypass disabled via prctl and seccomp 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional, 
  IBRS_FW, STIBP: disabled, RSB filling 
  Type: srbds status: Vulnerable: No microcode 
  Type: tsx_async_abort mitigation: Clear CPU buffers; SMT disabled 
Graphics:
  Device-1: NVIDIA GP107GL [Quadro P400] vendor: Hewlett-Packard 
  driver: nvidia v: 455.23.04 alternate: nouveau,nvidia_drm bus ID: 01:00.0 
  chip ID: 10de:1cb3 
  Display: x11 server: X.Org 1.20.9 driver: nvidia display ID: :0.0 
  screens: 1 
  Screen-1: 0 s-res: 1920x1080 s-dpi: 92 s-size: 530x301mm (20.9x11.9") 
  s-diag: 610mm (24") 
  Monitor-1: DP-0 res: 1920x1080 hz: 60 dpi: 93 size: 527x297mm (20.7x11.7") 
  diag: 605mm (23.8") 
  Message: Unable to show advanced data. Required tool glxinfo missing. 
Audio:
  Device-1: Intel Cannon Lake PCH cAVS vendor: Hewlett-Packard 
  driver: snd_hda_intel v: kernel alternate: snd_soc_skl,snd_sof_pci 
  bus ID: 00:1f.3 chip ID: 8086:a348 
  Device-2: NVIDIA GP107GL High Definition Audio vendor: Hewlett-Packard 
  driver: snd_hda_intel v: kernel bus ID: 01:00.1 chip ID: 10de:0fb9 
  Device-3: HP HP Speaker Bar type: USB 
  driver: hid-generic,snd-usb-audio,usbhid bus ID: 1-2:2 chip ID: 03f0:1e47 
  Device-4: Logitech HD Webcam C525 type: USB driver: snd-usb-audio,uvcvideo 
  bus ID: 1-12:5 chip ID: 046d:0826 serial: <filter> 
  Sound Server: ALSA v: k5.8.13-arch1-1 
Network:
  Device-1: Intel Ethernet I219-LM vendor: Hewlett-Packard driver: e1000e 
  v: 3.2.6-k port: efa0 bus ID: 00:1f.6 chip ID: 8086:15bb 
  IF: eno1 state: up speed: 100 Mbps duplex: full mac: <filter> 
  Device-2: Intel Wireless 7260 driver: iwlwifi v: kernel port: 3000 
  bus ID: 02:00.0 chip ID: 8086:08b1 
  IF: wlan0 state: down mac: <filter> 
Drives:
  Local Storage: total: 1006.04 GiB used: 38.04 GiB (3.8%) 
  ID-1: /dev/sda vendor: Western Digital model: WD10EZEX-60WN4A1 
  family: Blue size: 931.51 GiB block size: physical: 4096 B logical: 512 B 
  sata: 3.1 speed: 6.0 Gb/s rotation: 7200 rpm serial: <filter> rev: 1A03 
  temp: 29 C scheme: GPT 
  SMART: yes state: enabled health: PASSED on: 42d 20h cycles: 412 
  ID-2: /dev/sdb type: USB vendor: JMicron Tech model: Generic 
  drive vendor: Seagate drive model: ST380815AS family: Barracuda 7200.10 
  size: 74.53 GiB block size: physical: 4096 B logical: 512 B 
  serial: <filter> drive serial: <filter> rev: 0508 drive rev: 3.CHF 
  temp: 44 C scheme: GPT 
  SMART: yes state: enabled health: PASSED on: 4y 295d 17h cycles: 377 
  Pre-Fail: attribute: Spin_Retry_Count value: 100 worst: 100 threshold: 97 
RAID:
  Hardware-1: Intel SATA Controller [RAID mode] driver: ahci v: 3.0 
  port: 4020 bus ID: 00:17.0 chip ID: 8086.2822 rev: 10 
Partition:
  ID-1: / raw size: 74.23 GiB size: 72.57 GiB (97.76%) 
  used: 38.04 GiB (52.4%) fs: ext4 block size: 4096 B dev: /dev/sdb2 
Swap:
  Alert: No Swap data was found. 
Sensors:
  System Temperatures: cpu: 41.0 C mobo: N/A gpu: nvidia temp: 35 C 
  Fan Speeds (RPM): N/A gpu: nvidia fan: 34% 
Info:
  Processes: 209 Uptime: 18m Memory: 7.63 GiB used: 2.12 GiB (27.8%) 
  Init: systemd v: 246 Compilers: gcc: 10.2.0 Packages: 987 pacman: 977 
  lib: 275 flatpak: 10 Shell: Bash v: 5.0.18 running in: xfce4-terminal 
  inxi: 3.1.07

Marqui · October 8, 2020, 7:28am

Hello thank you for helping me,

As i wrote, i am on my root session, & no issue on that session. Its the only way to connect to the system.
yes it’s a desktop computer (HP G4) & i made an online install + XFCE.
How can i be sure i’ve select the right Nvidia drivers ?

Have a good day

Marqui · October 8, 2020, 7:29am

Thank you friend

wordler · October 8, 2020, 8:47am

This is a weird one and I’m no expert but I’m thinking graphics here. How about this: When logged in as root, delete your user. Then download the open source graphics drivers and delete the nvidia ones. After this make a new user. There are some stages to go through here and I’m not sure how to do them without breaking your system but I think I’m on the right track with this. Perhaps someone can help with this?

BONK · October 8, 2020, 9:59am

I am no expert on this either. It looks like you have nouveau and nvidia 455.23.04 installed. What happens when you try to log into your user? Also can you explain more about what you selected driver wise during the install?

wordler · October 8, 2020, 10:19am

For more information you could try installing gpu-viewer or glxinfo from the AUR and then running your inxi again. We might get more information that way.

ricklinux · October 8, 2020, 12:29pm

It looks like Nvidia drivers are installed. Did you select Nvidia drivers during the online install?

Could you post the output of this command.

nvidia-installer-check

Marqui · October 11, 2020, 9:38am

Hello a big thank for your help :
This is the output for nvidia-installer-check

Your graphics card (id: 1cb3) is supported by the nvidia-dkms driver.
To install a driver for this card, you can use nvidia-installer-dkms.

Marqui · October 11, 2020, 10:05am

Hello thanks for helping me.
As i wrote, when i try to log into my user i cannot access to the applications menu & when i log into root i’ve a full access on my desktop.
I selected the driver with the “Welcome” menu

Marqui · October 11, 2020, 10:11am

Hello, thanks for helping me. I finally install “gpu-viewer”. Is it the good view ??

Marc

ricklinux · October 11, 2020, 2:12pm

It was while since you last posted so did you end up installing the nvidia drivers? Did that fix your problem?

Marqui · October 13, 2020, 8:48am

Hello, thanks for helping me.

I’ve tried to connect this morning to my user account & it loook like it’s working fine. I need to test it several times before being sure everything ok. I will come back sooner to give you a feed back.

have a nice day

Marqui · October 14, 2020, 7:44am

Well friends, i’m still having an issue with my system :

1°) When booting on my pricipal user, i’ve no applications menu on my screen (Pic1). The only way to work on my PC is the right clic.
2°) When i lauch a programm (ie chromium) i cannot drag it. It is stuck on the right part of my screen.

So i’m anable to work properly. It’s both a waste of time, but maybe the solution a) is to create a new principal user from my root or … b) to reinstall a fresh sytem.

Thanks for your advices in case you have an idea.

Marc

!

freebird54 · October 14, 2020, 10:17am

Just a passing thought… Can you get the Welcome app running? I assume that is xfce - and there should be an option to install the EndeavourOS theming there. Try it, and reboot after - should re-enable your panels and such, as well as the Whisker menu…