Hi friends. I couldn’t get my Canon printer to work on EOS and had to return it and buy this HP Deskjet 2800e. I installed it, turned it on, calibrated it and connected it to the PC via the USB cable. For some reason it doesn’t detect it, I’m really desperate, I don’t know what I’m doing wrong.
Try installing hplip and then running “HP Device Manager”
2 Likes
Thank you very much Dalto, it seems that the printer has been detected, but I cannot print. It is on, with paper, I open a png file, press ctrl+p, but it says create a pdf, not print, and restarting EOS did not work either.
Not sure if this helps using hp lip
Thanks, I found this too. It seems the words in red are missing libraries?
[septem@eos ~]$ hp-check
/usr/bin/hp-check:630: SyntaxWarning: invalid escape sequence '\s'
lsusb_pat = re.compile("""^Bus\s([0-9a-fA-F]{3,3})\sDevice\s([0-9a-fA-F]{3,3}):\sID\s([0-9a-fA-F]{4,4}):([0-9a-fA-F]{4,4})(.*)""", re.IGNORECASE)
/usr/bin/hp-check:685: SyntaxWarning: "is not" with 'str' literal. Did you mean "!="?
if 'getfacl' not in g and '' is not g and 'file' not in g:
Saving output in log file: /home/septem/hp-check.log
HP Linux Imaging and Printing System (ver. 3.24.4)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball
(.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm,
etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above
cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
warning: 0-rolling version is not supported. Using 0-0 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 6.12.6-arch1-1 #1 SMP PREEMPT_DYNAMIC Thu, 19 Dec 2024 21:29:01 +0000 GNU/Linux
Host: eos
Proc: 6.12.6-arch1-1 #1 SMP PREEMPT_DYNAMIC Thu, 19 Dec 2024 21:29:01 +0000 GNU/Linux
Distribution: 0 rolling
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.24.4
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 0 distro rolling version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.24.4
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.24.4
html=/usr/share/doc/hplip-3.24.4
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.24.4
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no
Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.24.4
Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 12/23/24 20:25:31
version = 3.24.4
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------------------------
| External Dependencies |
-------------------------
cups CUPS - Common Unix Printing System REQUIRED 1.1 2.4.11 OK 'CUPS Scheduler is running'
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 10.04.0 OK -
error: xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 - MISSING 'xsane needs to be installed'
error: scanimage scanimage - Shell scanning program OPTIONAL 1.0 - MISSING 'scanimage needs to be installed'
error: dbus DBus - Message bus system REQUIRED - 1.16.0 MISSING 'DBUS may not be installed or not running'
policykit PolicyKit - Administrative policy framework OPTIONAL - 125 OK -
network network -wget OPTIONAL - 1.25.0 OK -
avahi-utils avahi-utils OPTIONAL - 0.8 OK -
------------------------
| General Dependencies |
------------------------
libjpeg libjpeg - JPEG library REQUIRED - - OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.4.11 OK -
cups-image CUPS image - CUPS image development files REQUIRED - 2.4.11 OK -
libpthread libpthread - POSIX threads library REQUIRED - b'2.40' OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
error: sane SANE - Scanning library REQUIRED - - MISSING 'sane needs to be installed'
error: sane-devel SANE - Scanning library development files REQUIRED - - MISSING 'sane-devel needs to be installed'
libavahi-dev libavahi-dev REQUIRED - - OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.9.4 OK -
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 3.4.0 OK -
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.13.1 OK -
error: python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - MISSING 'python3-notify2 needs to be installed'
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed'
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.3.2 OK -
python3-xml Python XML libraries REQUIRED - 2.6.4 OK -
python3-devel Python devel - Python development files REQUIRED 2.2 3.13.1 OK -
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 11.0.0 OK -
error: python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 - MISSING 'python3-reportlab needs to be installed'
--------------
| COMPILEDEP |
--------------
libtool libtool - Library building support services REQUIRED - 2.5.4 OK -
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 14.2.1 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.4.1 OK -
---------------------
| Python Extentions |
---------------------
cupsext CUPS-Extension REQUIRED - 3.24.4 OK -
hpmudext IO-Extension REQUIRED - 3.24.4 OK -
----------------------
| Scan Configuration |
----------------------
'/etc/sane.d/dll.conf' not found.
hpaio HPLIP-SANE-Backend REQUIRED - 3.24.4 OK 'hpaio found in /etc/sane.d/dll.conf'
error: NOT FOUND OR FAILED TO LOAD! Please reinstall HPLIP and check for the proper installation of scanext.
error: scanext Scan-SANE-Extension REQUIRED - 3.24.4 MISSING 'scanext needs to be installed'
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
Device URI Model
-------------------------------------------- ----------------------
hp:/usb/DeskJet_2800_series?serial=CN467DWJ3 HP DeskJet 2800 series
1
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
lpstat
------
Type: Unknown
Device URI: No destinations added.
--------------
| PERMISSION |
--------------
USB None Required - - OK Node:'/dev/bus/usb/001/002' Perm:' root lp rw- rw- rw- rw- r--'
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
None
Missing Optional Dependencies
-----------------------------
None
Total Errors: 10
Total Warnings: 0
Done.
Usually hp printers are pretty easy to get working. I don’t really have much experience with them as I don’t have any hp printers.
From the wiki page: hp lip supports that printer
