Fresh install unresponsive desktop

General system EndeavourOS installation
1

Hi,

I installed lxqt desktop and the installation went fine, but after reboot the desktop became unresponsive. I could click the menu icon or any other icon, but the icons didn’t respond. I googled and I found a solution to this problem by creating a 40-touchpad.conf file; by putting it in the the /etc/X11/xor.conf.d folder the problem was solved - rebooted and everything was fine.
But I didn’t like lxqt, removed it from the computer and installed the budgie desktop. The installation went fine. But I ended up with the exact same problem - unresponsive desktop. I tried the same trick by putting 40-touchpad.conf file in the /etc/X11/xor.conf.d folder, but this time the trick didn’t work.
I enabled wayland in /etc/gdm/custom.conf file to see it might help but no impact.
I have no idea what else can I do to make it work.

My System:
Dell - Intel Kaby Lake i5 processor
Mem: 8 gig
GPU: intel 620
Harddrive: 256 gig

2

typo only here or also on system?
should be /etc/X11/xorg.conf.d/

and what gives you:
ls /usr/share/X11/xorg.conf.d/ …?

3

Apologize for the typing mistake.

/usr/share/X11/xorg.conf.d/10-quirks.conf 40-libinput.conf

4

your 40-touchpad.conf should go there as 30-touchpad.conf

see here:

we miss to copy that file to installed system

1 Like
5

I did this but the problem still persists.

6

can you give specs of the system?
and a boot log will be good too:

7 
cpu:                                                            
                       Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz, 3096 MHz
                       Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz, 3100 MHz
keyboard:
  /dev/input/event4    AT Translated Set 2 keyboard
mouse:
  /dev/input/mice      Elan Microelectronics Touchscreen
  /dev/input/mice      DELL0741:00 06CB:7E7E Mouse
  /dev/input/mice      DELL0741:00 06CB:7E7E Touchpad
monitor:
                       6NKDX NV13FHM LCD Monitor
graphics card:
                       Intel HD Graphics 620
sound:
                       Intel Sunrise Point-LP HD Audio
storage:
                       Intel Sunrise Point-LP SATA Controller [AHCI mode]
network:
  wls8                 Intel Wireless 3165
network interface:
  wls8                 Ethernet network interface
  lo                   Loopback network interface
disk:
  /dev/sda             SanDisk Z400s M.
partition:
  /dev/sda1            Partition
  /dev/sda2            Partition
  /dev/sda3            Partition
  /dev/sda4            Partition
  /dev/sda5            Partition
  /dev/sda6            Partition
usb controller:
                       Intel Sunrise Point-LP USB 3.0 xHCI Controller
bios:
                       BIOS
bridge:
                       Intel Sunrise Point-LP PCI Express Root Port #5
                       Intel Sunrise Point-LP LPC Controller
                       Intel Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers
hub:
                       Linux Foundation 2.0 root hub
                       Linux Foundation 3.0 root hub
memory:
                       Main Memory
bluetooth:
                       Intel Bluetooth Device
unknown:
                       FPU
                       DMA controller
                       PIC
                       Keyboard controller
                       Intel Sunrise Point-LP PMC
                       Intel Sunrise Point-LP Serial IO I2C Controller #1
                       Intel Sunrise Point-LP Integrated Sensor Hub
                       Intel Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem
                       Intel Sunrise Point-LP CSME HECI #1
                       Intel Sunrise Point-LP Serial IO I2C Controller #0
                       Intel Sunrise Point-LP Thermal subsystem
                       Intel Sunrise Point-LP SMBus
                       Realtek Integrated_Webcam_HD
8

I tried to insert the journalctl -b output but it is too large.

9

Return journalctl -p 3 -xb

10

If you installed from the EndeavourOS ISO, then you should have eos-log-tool installed. Use this to fetch logs, and it will yield a URL to include in your post.

eoslogtool
eoslogtool763×699 67.1 KB

Use the bottom two check boxes to send to the internet.

logtooresult

In this case it gave http://ix.io/2z5E Include this with your post for results. Anyone wishing to view this can click and bring up the results. click on my results file to check it out.

EDIT: Kudos to the dev that created this. I’m not sure who it was, maybe someone can help me out on this one.

If you don’t have eos-log-tool make sure the endeavouros-mirrorlist is installed then
sudo pacman -S eos-log-tool

Pudge

2 Likes
11 
-- Logs begin at Sun 2020-09-27 20:33:32 EDT, end at Mon 2020-09-28 18:57:21 EDT. --
Sep 28 18:56:48 jmak-inspiron137378 kernel: tpm_crb MSFT0101:00: [Firmware Bug]: ACPI region does not cover the entire command/response buffer. [mem 0xfed40000-0xfed4087f flags 0x201] vs fed40080 f80
Sep 28 18:56:48 jmak-inspiron137378 kernel: tpm_crb MSFT0101:00: [Firmware Bug]: ACPI region does not cover the entire command/response buffer. [mem 0xfed40000-0xfed4087f flags 0x201] vs fed40080 f80
12

I can’t do anything on the desktop because the system is unresponsive.

13

What interesting is that before installing budgie, I installed Deepin. It worked out of the box, there were no such problems as with budgie and lxqt. Unfortunately, I had to remove Deepin because it has very limited keyboard layout languages. As I work with several languages the one I was needed was not included on the list.

14

Please let me know if you still need some other info to figure out where the problem lies because I have to find some other distro to install because I have to do some work.

15

Duh, pay attention to the TITLE Pudge.

Here in the WiKi is how to boot without graphical environment

Once booted in a console window, type the following
journalctl -b -0 > log.txt && cat log.txt | curl -F ‘f:1=<-’ ix.io`
and that should produce the ix.io address, by the way the -0 is -zero

Pudge

1 Like