ETPS/2 Elentech Touchpad - Not Working after Endeavour OS fresh install and attempting to install package

Also check this thread.

Edit: Also check to make sure there isn’t a function key that turns on the Touchpad.

Update 7/27/20 11:00 a.m. :
I rebooted my computer and the touchpad seemed to be working with mouse both plugged and unplugged. I created a snapshot with Timeshift. About 15 minutes later my computer froze up and I had to shutdown and reboot. After rebooting, the touchpad wasn’t working again. I have now uninstalled xf86-input-synaptics because it is outdated.

Here is the output of lsmod from yesterday and this morning:
https://pastebin.com/eymYk893 - lsmod 7/26/20
https://pastebin.com/kZP1kEen - lsmod 7/27/20

Hello @Chronoshift
See if it lists your device.

libinput list-devices

Also see what module is loading as @Resiliencia has asked.

lsmod

Then check:

dmesg | grep -i elantech

I don’t see the device listed here:
https://pastebin.com/wPkGTiv0 - libinput list-devices 7/27/20
I typed : dmesg | grep -i elantech
There was no output and showed nothing.

Before when the touchpad was working it was finding the device in Xfce4 “Mouse and Touchpad” Settings in that “Device” dropdown menu it shows:
“Swiftpoint Limited Swiftpoint Z Consumer Control” and
“Swiftpoint Limited Swiftpoint Z”
I only have one mouse so I’m not sure why it is listing two devices.

Open Touchpad and activate Tap touchpad to click if necessary and also make sure that the scrolling mode is set to Two-finger scrolling.

There is a “Buttons and Feedback” tab, but no “Touchpad” tab. Probably because it is not detecting my device.

Also check to make sure there isn’t a function key that turns on the Touchpad.

There is a Function Key that is supposed to turn on and off the touchpad by pressing the Fn + F6 keys. Currently they don’t seem to do anything. When the touchpad was working the Fn + F6 key was behaving as it should.

With the following command output, you will find more information.

$ lspci -vm

I’m glad it works, otherwise don’t worry.
:slight_smile:

when I type in:
xinput list-props
there is no output.

This is the output for just xinput though:
https://pastebin.com/1qr5HQFb - xinput

1 Like

I see it normal, I leave mine:

Resumen

$ xinput
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ KYE SYSTEMS CORP. Wired Mouse id=9 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Power Button id=7 [slave keyboard (3)]
↳ Sleep Button id=8 [slave keyboard (3)]
↳ SINO WEALTH USB KEYBOARD Consumer Control id=12 [slave keyboard (3)]
↳ SINO WEALTH USB KEYBOARD id=10 [slave keyboard (3)]
↳ SINO WEALTH USB KEYBOARD System Control id=11 [slave keyboard (3)]

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Yes, lspci commands are working, but we still need to find out why the touchpad isn’t working though.

This is the output:
https://pastebin.com/6Z8YYuzr - lspci -vm

There really isn’t much information about your ETPS / 2 Elentech touchpad, but I did find an oarche, which its author says works after applying:

https://bugzilla.kernel.org/show_bug.cgi?id=81331

@Chronoshift
There was a specific issue with the Gigabyte P35 V5 Laptop but i would have thought that by now the latest kernels would have fixed that.

Try this and see if it’s relevant? This only lasts for a few seconds. Maybe it won’t do anything?

modprobe -r psmouse
modprobe psmouse

Edit: Have you looked at the pacman log in /var/log/pacman.log to see what you was updated or installed when approximately it stopped working?

There really isn’t much information about your ETPS / 2 Elentech touchpad, but I did find an oarche, which its author says works after applying:

https://bugzilla.kernel.org/show_bug.cgi?id=81331

I believe that I have the same issue presented in the article mentioned above by Judd. I then did some additional testing:

With power cord plugged in:
Warm Boot:_________________________ works, then freezes
Cold Boot: __________________________ doesn’t work
Wait 1 min with power cord
unplugged then plugging it in again:_______works then freezes

With power cord not plugged in:
Warm Boot:__________________________works
Cold Boot:___________________________doesn’t work
Wait 1 min. then Cold Boot
don’t plug it in afterward:________________works

I also have logs and such for when I found it worked again:
https://pastebin.com/yAsYQw0q - libinupt list-devices (whille working)
-Elentech Touchpad now shown at bottom.

https://pastebin.com/x8jxXdS3 - xinput (while working)
-Elentech Touchpad is listed on the third line.

https://pastebin.com/bj3hkBgN - Xrg.0.log (whike working)

https://pastebin.com/YgYgaM4D - lsmod (while working)

https://pastebin.com/6WP9tz9f - lspci -vm (while working)

dmesg | grep -i elentech --> Now Shows:
[ 9.539248] psmouse serio1: elantech: assuming hardware version 4 (with firmware version 0x461f00)
[ 9.553483] psmouse serio1: elantech: Synaptics capabilities query result 0x00, 0x15, 0x0f.
[ 9.567596] psmouse serio1: elantech: Elan sample query result 03, 81, 86
[ 9.641891] input: ETPS/2 Elantech Touchpad as /devices/platform/i8042/serio1/input/input8

So, it doesn’t seem to like the power cord for some reason.
I looked at the article and those people were making kernel patches. Is this another kernel bug?

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The original log shows the device properly as Elantech touchpad when it was working.

Then it shows the psmouse when it’s not.

Try creating a file in:
/etc/modprobe.d/elan.conf containing only the line “options psmouse elantech_smbus=0”

Edit: You may have to create this file and add the line to it and save. If it doesn’t work you can remove it.

Try creating a file in:
/etc/modprobe.d/elan.conf containing only the line “options psmouse elantech_smbus=0”

I have created a file in /etc/modbrobe.d/elan.conf containing the line:
options psmouse elantech_smbus=0 without quotes. However, it did not fix the issue.

@Chronoshift
Well…it was a shot in the dark. You can just remove the file if it didn’t work. Did you look at your pacman log and see if you could see the updates around the time it quit working? Your pacman log is in /var/log/pacman.log

@Chronoshift
What does xinput list show?

Edit: You could try: “i8042.reset” as a kernel parameter in grub command line.

What does xinput list show?

Edit: You could try: “i8042.reset” as a kernel parameter in grub command line.

This is what xinput list currently shows when working:

⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
⎜   ↳ ETPS/2 Elantech Touchpad                	id=22	[slave  pointer  (2)]
⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
    ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
    ↳ Power Button                            	id=6	[slave  keyboard (3)]
    ↳ Video Bus                               	id=7	[slave  keyboard (3)]
    ↳ Video Bus                               	id=8	[slave  keyboard (3)]
    ↳ Lid Switch                              	id=9	[slave  keyboard (3)]
    ↳ Sleep Button                            	id=10	[slave  keyboard (3)]
    ↳ Power Button                            	id=11	[slave  keyboard (3)]
    ↳ Sleep Button                            	id=12	[slave  keyboard (3)]
    ↳ HDA Intel PCH Mic                       	id=13	[slave  keyboard (3)]
    ↳ HDA Intel PCH Headphone                 	id=14	[slave  keyboard (3)]
    ↳ HDA Intel PCH SPDIF                     	id=15	[slave  keyboard (3)]
    ↳ HDA Intel PCH HDMI/DP,pcm=3             	id=16	[slave  keyboard (3)]
    ↳ HDA Intel PCH HDMI/DP,pcm=7             	id=17	[slave  keyboard (3)]
    ↳ HDA Intel PCH HDMI/DP,pcm=8             	id=18	[slave  keyboard (3)]
    ↳ HDA Intel PCH HDMI/DP,pcm=9             	id=19	[slave  keyboard (3)]
    ↳ HDA Intel PCH HDMI/DP,pcm=10            	id=20	[slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard            	id=21	[slave  keyboard (3)]

I added i8042.reset as a kernel parameter when cold booting. However it did not work.

Well…it was a shot in the dark. You can just remove the file if it didn’t work. Did you look at your pacman log and see if you could see the updates around the time it quit working? Your pacman log is in /var/log/pacman.log

This is what happened with pacman.log immediately before freezing on July 26th 2020:

[2020-07-26T08:52:59-0400] [PACMAN] Running ‘pacman -S timeshift’
[2020-07-26T08:54:43-0400] [PACMAN] Running ‘pacman -S git base-devel’
[2020-07-26T08:56:19-0400] [PACMAN] Running ‘/usr/bin/pacman -S --asdeps libgee>=0.18.0’
[2020-07-26T08:56:21-0400] [ALPM] transaction started
[2020-07-26T08:56:21-0400] [ALPM] installed libgee (0.20.3-2)
[2020-07-26T08:56:21-0400] [ALPM] transaction completed
[2020-07-26T08:56:21-0400] [ALPM] running ‘30-systemd-update.hook’…
[2020-07-26T08:56:21-0400] [PACMAN] Running ‘/usr/bin/pacman -S --asdeps vala’

The log can be found at at this link:
https://pastebin.com/t59iFdQt - pacman.log (created July 26th 2020)

I don’t think that it was because of a package anymore. I’m thinking it froze at the time because I had the power cord plugged in when cold booting after a few hours and would have froze anyway regardless of what I was doing.

https://forums.linuxmint.com/viewtopic.php?t=279044
https://bugs.freedesktop.org/show_bug.cgi?id=103551

I was actually wanting to see what it showed now not when it worked. Anyway I see a massive amount of stuff being removed. Did you have a problem and make changes?

I was actually wanting to see what it showed now not when it worked.

This is what xinput list currently shows right now when not working:

⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
⎜   ↳ Swiftpoint Limited Swiftpoint Z         	id=13	[slave  pointer  (2)]
⎜   ↳ Swiftpoint Limited Swiftpoint Z Consumer Control	id=15	[slave  pointer  (2)]
⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
    ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
    ↳ Power Button                            	id=6	[slave  keyboard (3)]
    ↳ Video Bus                               	id=7	[slave  keyboard (3)]
    ↳ Video Bus                               	id=8	[slave  keyboard (3)]
    ↳ Lid Switch                              	id=9	[slave  keyboard (3)]
    ↳ Sleep Button                            	id=10	[slave  keyboard (3)]
    ↳ Power Button                            	id=11	[slave  keyboard (3)]
    ↳ Sleep Button                            	id=12	[slave  keyboard (3)]
    ↳ Swiftpoint Limited Swiftpoint Z Keyboard	id=14	[slave  keyboard (3)]
    ↳ HDA Intel PCH Mic                       	id=16	[slave  keyboard (3)]
    ↳ HDA Intel PCH Headphone                 	id=17	[slave  keyboard (3)]
    ↳ HDA Intel PCH SPDIF                     	id=18	[slave  keyboard (3)]
    ↳ HDA Intel PCH HDMI/DP,pcm=3             	id=19	[slave  keyboard (3)]
    ↳ HDA Intel PCH HDMI/DP,pcm=7             	id=20	[slave  keyboard (3)]
    ↳ HDA Intel PCH HDMI/DP,pcm=8             	id=21	[slave  keyboard (3)]
    ↳ HDA Intel PCH HDMI/DP,pcm=9             	id=22	[slave  keyboard (3)]
    ↳ HDA Intel PCH HDMI/DP,pcm=10            	id=23	[slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard            	id=24	[slave  keyboard (3)]
    ↳ Swiftpoint Limited Swiftpoint Z Consumer Control	id=25	[slave  keyboard (3)]

I do have a mouse plugged in. Do want another one with the mouse unplugged?

Anyway I see a massive amount of stuff being removed. Did you have a problem and make changes?

I did have vanilla arch installed before with the help of archfi script. A also reinstalled Eneavour OS again to start fresh and install Timeshift the right way.