Continous Crashing/Rebooting

General system Newbie
1

Hi All,

I am seeking help because my system keeps on randomly rebooting. This happens when I game but also when I am checking journal logs in terminal or using firefox.

From my understanding the error is related to the following:

mar 25 15:13:53 Rocinante kernel: [drm:amdgpu_job_timedout [amdgpu]] ERROR ring gfx_0.0.0 timeout, signaled seq=301443, emitted seq=301445
mar 25 15:13:53 Rocinante kernel: [drm:amdgpu_job_timedout [amdgpu]] ERROR Process information: process artofrally.x64 pid 4312 thread artofrally:cs0 pid 4314
mar 25 15:13:53 Rocinante kernel: amdgpu 0000:2f:00.0: amdgpu: GPU reset begin!
mar 25 15:13:56 Rocinante com.valvesoftware.Steam.desktop[3102]: Warning: The game hasn’t rendered a frame from us in over 10 seconds
mar 25 15:13:58 Rocinante kernel: amdgpu 0000:2f:00.0: amdgpu: SMU: I’m not done with your previous command: SMN_C2PMSG_66:0x00000029 SMN_C2PMSG_82:0x00000000
mar 25 15:13:58 Rocinante kernel: amdgpu 0000:2f:00.0: amdgpu: Failed to disable gfxoff!

From my research and what the found, I need to add the following

amdgpu.ppfeaturemask=0xfffd3fff

to the kernel to fix the issue. I am not sure how to do it, hence why I am seeking advice/help.

Please find my logs:

https://0x0.st/HoSJ.txt
https://0x0.st/HoSy.txt

Please let me know if you need any other information.

Thank you.

2

Check this article about systemd-boot, which seems it is your system bootloader. There are instructions on How to modify kernel options.

2 Likes
3

@petsam thank you for the pointer and advice. I will play around with this and see if it fixes my issue. Thank you.

4

easiest is to add the kernel parameter to /etc/kernel/cmdline so you will be able to edit or remove it on the run when bootimng using the “e” edit menu option on systemd-boot menu…

2 Likes
5

Cheers for the advice. I did was advised but my issue still persists. I need to dig deeper to understand the issue. Thanks for the help.

6

If you want any advice, post technical system info and journal logs from when the issue happaned.

7

I will do so when I get back. I ran a CPU + mem test for an hour and no issues there. I am suspecting I have a faulty gpu but will post the journal’s as advised. Thank you for your help.

8

As requested here is a snippet of the log before my system rebooted:

mar 26 10:25:38 Rocinante gnome-shell[1348]: Attempting to thaw the notification queue for object ClutterText[0x5614339d5040]; Property notification does not work during instance finalization.

mar 26 10:25:38 Rocinante gnome-shell[1348]: Attempting to freeze the notification queue for object ClutterText[0x561436cf9c00]; Property notification does not work during instance finalization.

mar 26 10:25:38 Rocinante gnome-shell[1348]: Attempting to thaw the notification queue for object ClutterText[0x561436cf9c00]; Property notification does not work during instance finalization.

mar 26 10:25:38 Rocinante gnome-shell[1348]: Attempting to freeze the notification queue for object ClutterText[0x56143433c540]; Property notification does not work during instance finalization.

mar 26 10:25:38 Rocinante gnome-shell[1348]: Attempting to thaw the notification queue for object ClutterText[0x56143433c540]; Property notification does not work during instance finalization.

– Boot d71fba72a0d246e4890ee806f94eb436 –

From what I’ve read, this is a bug that has been fixed in gnome 43.4 but it doesn’t explain why the system rebooted.

The only other error I saw was the following MCE error:

mar 26 10:26:07 Rocinante kernel: mce: [Hardware Error]: CPU 3: Machine Check: 0 Bank 5: bea0000001000108

mar 26 10:26:07 Rocinante kernel: fbcon: Taking over console

mar 26 10:26:07 Rocinante kernel: mce: [Hardware Error]: TSC 0 ADDR 7fdd1968af7d MISC d012000100000000 SYND 4d000000 IPID 500b000000000

mar 26 10:26:07 Rocinante kernel: mce: [Hardware Error]: PROCESSOR 2:a20f10 TIME 1679819166 SOCKET 0 APIC 6 microcode a201025

I’ve done my best to google these but lack the knowledge to fully understand what is output here. Again I am under the suspicion the GPU is having issues.

Please let me know if you need me to run any other commands for information. Thank you again for your help.

9

Did you have this in the past? Check

journalctl | grep "Hardware Error"
10

Please find the information requested below:

mar 24 13:31:12 Rocinante kernel: mce: [Hardware Error]: Machine check events logged

mar 24 13:31:12 Rocinante kernel: mce: [Hardware Error]: CPU 7: Machine Check: 0 Bank 5: bea0000000000108

mar 24 13:31:12 Rocinante kernel: mce: [Hardware Error]: TSC 0 ADDR ffffff93f8758c MISC d012000100000000 SYND 4d000000 IPID 500b000000000

mar 24 13:31:12 Rocinante kernel: mce: [Hardware Error]: PROCESSOR 2:a20f10 TIME 1679661071 SOCKET 0 APIC e microcode a201016

mar 24 13:33:39 Rocinante kernel: mce: [Hardware Error]: Machine check events logged

mar 24 13:33:39 Rocinante kernel: mce: [Hardware Error]: CPU 15: Machine Check: 0 Bank 5: bea0000000000108

mar 24 13:33:39 Rocinante kernel: mce: [Hardware Error]: TSC 0 ADDR ffffffc1405182 MISC d012000100000000 SYND 4d000000 IPID 500b000000000

mar 24 13:33:39 Rocinante kernel: mce: [Hardware Error]: PROCESSOR 2:a20f10 TIME 1679661218 SOCKET 0 APIC f microcode a201016

mar 25 09:56:32 Rocinante kernel: mce: [Hardware Error]: Machine check events logged

mar 25 09:56:32 Rocinante kernel: mce: [Hardware Error]: CPU 8: Machine Check: 0 Bank 5: bea0000001000108

mar 25 09:56:32 Rocinante kernel: mce: [Hardware Error]: TSC 0 ADDR ffffffc13430f8 MISC d012000100000000 SYND 4d000000 IPID 500b000000000

mar 25 09:56:32 Rocinante kernel: mce: [Hardware Error]: PROCESSOR 2:a20f10 TIME 1679734591 SOCKET 0 APIC 1 microcode a201016

mar 25 10:00:28 Rocinante kernel: mce: [Hardware Error]: Machine check events logged

mar 25 10:00:28 Rocinante kernel: mce: [Hardware Error]: CPU 3: Machine Check: 0 Bank 5: bea0000000000108

mar 25 10:00:28 Rocinante kernel: mce: [Hardware Error]: TSC 0 ADDR 1414160b8 MISC d012000100000000 SYND 4d000000 IPID 500b000000000

mar 25 10:00:28 Rocinante kernel: mce: [Hardware Error]: PROCESSOR 2:a20f10 TIME 1679734826 SOCKET 0 APIC 6 microcode a201016

mar 25 10:12:46 Rocinante kernel: mce: [Hardware Error]: Machine check events logged

mar 25 10:12:46 Rocinante kernel: mce: [Hardware Error]: CPU 0: Machine Check: 0 Bank 5: bea0000000000108

mar 25 10:12:46 Rocinante kernel: mce: [Hardware Error]: TSC 0 ADDR 3591ac26e MISC d012000100000000 SYND 4d000000 IPID 500b000000000

mar 25 10:12:46 Rocinante kernel: mce: [Hardware Error]: PROCESSOR 2:a20f10 TIME 1679735565 SOCKET 0 APIC 0 microcode a201016

mar 25 15:17:31 Rocinante kernel: mce: [Hardware Error]: Machine check events logged

mar 25 15:17:31 Rocinante kernel: mce: [Hardware Error]: CPU 9: Machine Check: 0 Bank 5: bea0000001000108

mar 25 15:17:31 Rocinante kernel: mce: [Hardware Error]: TSC 0 ADDR ffffffc0d1111a

mar 25 15:17:31 Rocinante kernel: mce: [Hardware Error]: PROCESSOR 2:a20f10 TIME 1679753850 SOCKET 0 APIC 3 microcode a201016

mar 25 15:55:59 Rocinante kernel: mce: [Hardware Error]: Machine check events logged

mar 25 15:55:59 Rocinante kernel: mce: [Hardware Error]: CPU 0: Machine Check: 0 Bank 5: bea0000000000108

mar 25 15:55:59 Rocinante kernel: mce: [Hardware Error]: TSC 0 ADDR 7fc05969e3a6 MISC d012000100000000 SYND 4d000000 IPID 500b000000000

mar 25 15:55:59 Rocinante kernel: mce: [Hardware Error]: PROCESSOR 2:a20f10 TIME 1679756157 SOCKET 0 APIC 0 microcode a201025

mar 25 16:00:16 Rocinante kernel: mce: [Hardware Error]: Machine check events logged

mar 25 16:00:16 Rocinante kernel: mce: [Hardware Error]: CPU 7: Machine Check: 0 Bank 5: bea0000000000108

mar 25 16:00:16 Rocinante kernel: mce: [Hardware Error]: TSC 0 ADDR 7f78ba1200ee MISC d012000100000000 SYND 4d000000 IPID 500b000000000

mar 25 16:00:16 Rocinante kernel: mce: [Hardware Error]: PROCESSOR 2:a20f10 TIME 1679756414 SOCKET 0 APIC e microcode a201025

mar 25 22:33:03 Rocinante kernel: mce: [Hardware Error]: Machine check events logged

mar 25 22:33:03 Rocinante kernel: mce: [Hardware Error]: CPU 5: Machine Check: 0 Bank 5: bea0000001000108

mar 25 22:33:03 Rocinante kernel: mce: [Hardware Error]: TSC 0 ADDR ffffffb6f50da2 MISC d012000100000000 SYND 4d000000 IPID 500b000000000

mar 25 22:33:03 Rocinante kernel: mce: [Hardware Error]: PROCESSOR 2:a20f10 TIME 1679779981 SOCKET 0 APIC a microcode a201025

mar 25 23:04:28 Rocinante kernel: mce: [Hardware Error]: Machine check events logged

mar 25 23:04:28 Rocinante kernel: mce: [Hardware Error]: CPU 13: Machine Check: 0 Bank 5: bea0000001000108

mar 25 23:04:28 Rocinante kernel: mce: [Hardware Error]: TSC 0 ADDR ffffffc1af811a MISC d012000100000000 SYND 4d000000 IPID 500b000000000

mar 25 23:04:28 Rocinante kernel: mce: [Hardware Error]: PROCESSOR 2:a20f10 TIME 1679781866 SOCKET 0 APIC b microcode a201025

mar 26 10:26:07 Rocinante kernel: mce: [Hardware Error]: Machine check events logged

mar 26 10:26:07 Rocinante kernel: mce: [Hardware Error]: CPU 3: Machine Check: 0 Bank 5: bea0000001000108

mar 26 10:26:07 Rocinante kernel: mce: [Hardware Error]: TSC 0 ADDR 7fdd1968af7d MISC d012000100000000 SYND 4d000000 IPID 500b000000000

mar 26 10:26:07 Rocinante kernel: mce: [Hardware Error]: PROCESSOR 2:a20f10 TIME 1679819166 SOCKET 0 APIC 6 microcode a201025

I’ve switched the Kernel to LTS and will try to game later on to see if that has an impact.

11

Its the GPU. I tried a stress test and it crashed immediately. I’ve requested a RMA so will wait to see how the process is. Thank you @petsam and @joekamprad for the advice and help. It is appreciated.

3 Likes
12

https://wiki.archlinux.org/title/Machine-check_exception

13

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