Hi there, trying to install on a dell inspirion laptop with a 7th gen i5, on an ssd.
UEFI mode, safe boot, CSM and TTP disabled. AHCI mode.
The install goes smoothly and with no issues, online install, erase disk option, tried both Systemd and grub.
Problem starts when I try to boot. Getting 2 error messages.
Failed to flush random seed file: Device error
Error opening root path: Device error.
Then it goes into a dell hardware check screen.
I’ve tried re installing multiple times and the error persists.
Latest ventoy version using grub2, also tried balenaEtcher. Tried plasma and xfce(offline) but no luck. Checked the ssd with crystal disk and appears to be completely fine.
Laptop was working normally with ZorinOs prior to the install.
Try with CSM enabled. So safe boot is disabled right?
Yeah safe boot is disabled. I believe I tried with csm enabled on one of the first installs, before I read that it is suggested to disabled it.
Equipped with Nvidia GPU? and using Nvidia boot option?
inxi -Gaz shows GPU details.
I do see only this:
Starting job "windowsbootentry" ( 38 / 44 )
[PYTHON JOB]: Found gettext "en_US" in "/usr/share/locale/en_US"
[PYTHON JOB]: "Found foreign efi at /dev/sdb1"
[PYTHON JOB]: "Attempting to mount /dev/sdb1 at /tmp/tmppkxmwc_9"
.. Running QList("mount", "/dev/sdb1", "/tmp/tmppkxmwc_9")
.. Target cmd: QList("mount", "/dev/sdb1", "/tmp/tmppkxmwc_9") Exit code: 32 output:
mount: /tmp/tmppkxmwc_9: fsconfig system call failed: /dev/sdb1: Can't open blockdev.
dmesg(1) may have more information after failed mount system call.
WARNING: [PYTHON JOB]: "Failed to mount foreign EFI dir"
00:32:26 [6]: virtual void Calamares::JobThread::run()
Starting job "bootloader" ( 39 / 44 )
But thats try adding windows bootloader from /dev/sdb what is the Venbtoy stick…
sda 111.8G
sda1 vfat FAT32 XXX 1022M 0% /efi 1G
sda2 ext4 1.0 endeavouros XXX 87.1G 8% / 102G
sda3 swap 1 swap XXX [SWAP] 8.8G
Partitition is looking fine …
Install seems not to be encrypted… so this errors could be related to an issue with Basic system setup in your Bios… may secure boot is not fully disabled … or it is getting reset and reanabled.
And could also be an issue with RAM or CPU …
No nvidia gpu. Safe boot is disabled and has been every time that I check, same with fast boot.
Boot logs in case they help.
Aug 26 12:08:12 EndeavourOS kernel: ------------[ cut here ]------------
Aug 26 12:08:12 EndeavourOS kernel: Unpatched return thunk in use. This should not happen!
Aug 26 12:08:12 EndeavourOS kernel: WARNING: CPU: 2 PID: 553 at arch/x86/kernel/cpu/bugs.c:3023 __warn_thunk+0x2a/0x40
Aug 26 12:08:12 EndeavourOS kernel: Modules linked in: snd_pcm_dmaengine gf128mul wl(POE+) uvcvideo snd_hda_codec_hdmi ghash_clmulni_intel ath9k videobuf2_vmalloc ath9k_common snd_ctl_led uvc ath9k_hw videobuf2_memops videobuf2_v4l2 ath ledtrig_audio ath3k joydev sha1_ssse3 videodev mac80211 videobuf2_common mc libarc4 btusb snd_hda_codec_realtek rtsx_usb_ms dell_laptop mousedev iTCO_wdt snd_hda_codec_generic snd_hda_scodec_component intel_pmc_bxt memstick btrtl iTCO_vendor_support dell_smm_hwmon hid_multitouch btintel cfg80211 btbcm rapl btmtk mei_pxp mei_hdcp ee1004 snd_hda_intel bluetooth intel_rapl_msr hid_generic intel_cstate ecdh_generic snd_intel_dspcfg crc16 snd_intel_sdw_acpi processor_thermal_device_pci_legacy intel_uncore snd_hda_codec dell_wmi snd_hda_core snd_hwdep snd_pcm processor_thermal_device snd_timer psmouse processor_thermal_wt_hint processor_thermal_rfim snd processor_thermal_rapl intel_rapl_common soundcore processor_thermal_wt_req processor_thermal_power_floor processor_thermal_mbox intel_soc_dts_iosf sparse_keymap
Aug 26 12:08:12 EndeavourOS kernel: intel_pmc_core dell_smbios i2c_hid_acpi dcdbas dell_wmi_descriptor wmi_bmof i2c_hid intel_vsec pmt_telemetry intel_xhci_usb_role_switch pmt_class roles intel_lpss_pci int3403_thermal dell_rbtn intel_lpss i2c_i801 idma64 mei_me int3400_thermal int3402_thermal mei acpi_thermal_rel i2c_smbus int340x_thermal_zone intel_pch_thermal rfkill pinctrl_sunrisepoint mac_hid acpi_pad pkcs8_key_parser i2c_dev crypto_user nfnetlink ip_tables x_tables overlay squashfs loop isofs dm_mod rtsx_usb_sdmmc mmc_core rtsx_usb uas usb_storage amdgpu i915 amdxcp crc32_pclmul crc32c_intel drm_exec serio_raw sha512_ssse3 gpu_sched sha256_ssse3 atkbd aesni_intel drm_buddy drm_suballoc_helper libps2 i2c_algo_bit drm_ttm_helper crypto_simd vivaldi_fmap ttm cryptd r8169 drm_display_helper realtek mdio_devres sr_mod cec libphy cdrom xhci_pci intel_gtt xhci_pci_renesas i8042 serio video wmi vmd
Aug 26 12:08:12 EndeavourOS kernel: CPU: 2 PID: 553 Comm: (udev-worker) Tainted: P IOE 6.9.6-arch1-1 #1 8d3e363979c9a1730a7b5efa0421fcd4efd8406b
Aug 26 12:08:12 EndeavourOS kernel: Hardware name: Dell Inc. Inspiron 5567/0C6XG5, BIOS 1.2.8 05/22/2019
Aug 26 12:08:12 EndeavourOS kernel: RIP: 0010:__warn_thunk+0x2a/0x40
Aug 26 12:08:12 EndeavourOS kernel: Code: 66 0f 1f 00 0f 1f 44 00 00 80 3d f0 a9 17 02 00 74 05 c3 cc cc cc cc 48 c7 c7 28 f6 e4 ad c6 05 db a9 17 02 01 e8 a6 16 06 00 <0f> 0b c3 cc cc cc cc 66 2e 0f 1f 84 00 00 00 00 00 0f 1f 44 00 00
Aug 26 12:08:12 EndeavourOS kernel: RSP: 0018:ffffb0fac1527988 EFLAGS: 00010282
Aug 26 12:08:12 EndeavourOS kernel: RAX: 0000000000000000 RBX: 0000000000000000 RCX: 0000000000000027
Aug 26 12:08:12 EndeavourOS kernel: RDX: ffff9192775219c8 RSI: 0000000000000001 RDI: ffff9192775219c0
Aug 26 12:08:12 EndeavourOS kernel: RBP: ffffb0fac15279d8 R08: 0000000000000000 R09: ffffb0fac1527808
Aug 26 12:08:12 EndeavourOS kernel: R10: ffffffffae6b21a8 R11: 0000000000000003 R12: ffffffffc29a0ac1
Aug 26 12:08:12 EndeavourOS kernel: R13: ffffb0fac1527a20 R14: ffff919113a2d700 R15: ffff9191158d6da0
Aug 26 12:08:12 EndeavourOS kernel: FS: 0000788931e95880(0000) GS:ffff919277500000(0000) knlGS:0000000000000000
Aug 26 12:08:12 EndeavourOS kernel: CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Aug 26 12:08:12 EndeavourOS kernel: CR2: 00005582dcca7068 CR3: 00000001017ee002 CR4: 00000000003706f0
Aug 26 12:08:12 EndeavourOS kernel: Call Trace:
Aug 26 12:08:12 EndeavourOS kernel: <TASK>
Aug 26 12:08:12 EndeavourOS kernel: ? __warn_thunk+0x2a/0x40
Aug 26 12:08:12 EndeavourOS kernel: ? __warn.cold+0x8e/0xe8
Aug 26 12:08:12 EndeavourOS kernel: ? __warn_thunk+0x2a/0x40
Aug 26 12:08:12 EndeavourOS kernel: ? report_bug+0xff/0x140
Aug 26 12:08:12 EndeavourOS kernel: ? console_unlock+0x84/0x130
Aug 26 12:08:12 EndeavourOS kernel: ? handle_bug+0x3c/0x80
Aug 26 12:08:12 EndeavourOS kernel: ? exc_invalid_op+0x17/0x70
Aug 26 12:08:12 EndeavourOS kernel: ? asm_exc_invalid_op+0x1a/0x20
Aug 26 12:08:12 EndeavourOS kernel: ? __warn_thunk+0x2a/0x40
Aug 26 12:08:12 EndeavourOS kernel: ? __warn_thunk+0x2a/0x40
Aug 26 12:08:12 EndeavourOS kernel: warn_thunk_thunk+0x1a/0x30
Aug 26 12:08:12 EndeavourOS kernel: getvar+0x20/0x70 [wl 119b9e6acf63a937ae63c9991233f62e1aefcaaa]
Aug 26 12:08:12 EndeavourOS kernel: ? __UNIQUE_ID_vermagic434+0x4f04fe713573/0x4f04fe713573 [wl 119b9e6acf63a937ae63c9991233f62e1aefcaaa]
Aug 26 12:08:12 EndeavourOS kernel: wl_module_init+0x17/0xa0 [wl 119b9e6acf63a937ae63c9991233f62e1aefcaaa]
Aug 26 12:08:12 EndeavourOS kernel: ? do_one_initcall+0x58/0x310
Aug 26 12:08:12 EndeavourOS kernel: ? do_init_module+0x60/0x220
Aug 26 12:08:12 EndeavourOS kernel: ? init_module_from_file+0x89/0xe0
Aug 26 12:08:12 EndeavourOS kernel: ? idempotent_init_module+0x121/0x2b0
Aug 26 12:08:12 EndeavourOS kernel: ? __x64_sys_finit_module+0x5e/0xb0
Aug 26 12:08:12 EndeavourOS kernel: ? do_syscall_64+0x83/0x190
Aug 26 12:08:12 EndeavourOS kernel: ? do_sys_openat2+0x9c/0xe0
Aug 26 12:08:12 EndeavourOS kernel: ? __rseq_handle_notify_resume+0xa6/0x490
Aug 26 12:08:12 EndeavourOS kernel: ? switch_fpu_return+0x4e/0xd0
Aug 26 12:08:12 EndeavourOS kernel: ? syscall_exit_to_user_mode+0x75/0x210
Aug 26 12:08:12 EndeavourOS kernel: ? do_syscall_64+0x8f/0x190
Aug 26 12:08:12 EndeavourOS kernel: ? syscall_exit_to_user_mode_prepare+0x149/0x170
Aug 26 12:08:12 EndeavourOS kernel: ? syscall_exit_to_user_mode+0x75/0x210
Aug 26 12:08:12 EndeavourOS kernel: ? do_syscall_64+0x8f/0x190
Aug 26 12:08:12 EndeavourOS kernel: ? xa_load+0x91/0xe0
Aug 26 12:08:12 EndeavourOS kernel: ? __memcg_slab_free_hook+0xef/0x140
Aug 26 12:08:12 EndeavourOS kernel: ? syscall_exit_to_user_mode_prepare+0x149/0x170
Aug 26 12:08:12 EndeavourOS kernel: ? syscall_exit_to_user_mode+0x75/0x210
Aug 26 12:08:12 EndeavourOS kernel: ? do_syscall_64+0x8f/0x190
Aug 26 12:08:12 EndeavourOS kernel: ? do_syscall_64+0x8f/0x190
Aug 26 12:08:12 EndeavourOS kernel: ? exc_page_fault+0x81/0x190
Aug 26 12:08:12 EndeavourOS kernel: ? entry_SYSCALL_64_after_hwframe+0x76/0x7e
Aug 26 12:08:12 EndeavourOS kernel: </TASK>
Aug 26 12:08:12 EndeavourOS kernel: ---[ end trace 0000000000000000 ]---
Hardware name: Dell Inc. Inspiron 5567/0C6XG5, BIOS 1.2.8 05/22/2019
https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=hhjch&oscode=wt64a&productcode=inspiron-15-5567-laptop
i would try to update Bios/Firmware… shows a kernel issue directly related to CPU and Bios/system
I updates the bios and did a new install, no luck.
As I need to use the laptop decided to install windows while I sort this but the installer got stuck in copying files 0% and if I try to delete partitions within windows (live or the installer) It gives me an error or gets stuck.
I thought it might be the ssd falling but I tried a different one that I know it’s working and it get exactly the same problems. Any idea what might be going on? The laptop was working just fine a couple months ago before I stopped using it.
could be also RAM or CPU having an issue
I tested the ram for half an hour with Memtest64 and had no issues. How would you go about the cpu? Also I tried the previous ssd on my desktop and it worked no issues
As of also other OS is not running fine on the device… its the best bet that there is something with the hardware or settings on the device…
You could try selecting LTS kernel in addition inside install process it will boot on this if selected by default… this would bail out a kernel issues with latest kernel…
