Cannot boot when GPU power cables plugged in

Hello! I haven’t posted before, so apologies if I do something wrong, and please correct me!

inxi -Fxxc0z: https://0x0.st/Xffj.txt
dmesg -rl warn,err,crit: https://0x0.st/Xffp.txt
journalctl -k -b -0: https://0x0.st/XffL.txt

GPU: SAPPHIRE AMD RADEON RX 7800 XT 16GB GDDR6

TLDR; My PC won’t reach the BIOS when the PCIe power cables are plugged into the GPU, although the GPU’s fans spin when the computer boots without the GPU being plugged into the PSU. The integrated GPU works fine.

I’ve tried reseating the GPU, shorting the CMOS, flashing a new BIOS (updated to 1.IO for MSI B650 Tomahawk Wifi motherboard), updating AMD GPU drivers on EnOS, and (kinda?) updating the drivers on windows via the AMD website for my specific graphics card (the auto-detect and install tool always errors out for me, I am a toddler when it comes to Windows lol).

On EnOS, my radeon/amd drivers are…

paru -Q | grep 'radeon\|amd'
amd-ucode 20240703.e94a2a3b-1
lib32-vulkan-radeon 1:24.1.4-2
vulkan-radeon 1:24.1.4-2
xf86-video-amdgpu 23.0.0-2

Some context:
I dual boot Endeavor and Windows, with Windows installed after Linux. Windows (in theory…) updated itself unprompted after I walked away from my PC (I was gone 2 minutes tops. Grr.). When I came back, my screen was black, and my peripherals wouldn’t do anything. Having had weird GPU driver issues in the past which often are resolved by restarting my computer, I powered it off.

I eventually unplugged the GPU while trying to debug the boot issue. My PC then booted into Windows, where it said it was finishing an update, hence why I assume Windows was updating, although I’m not 100% sure since I did quite a few debugging steps (CMOS, reseating ram, etc.) between then and when I found out my computer wouldn’t boot.

Windows overwrote my EFI partition on my EnOS drive, which I’ve finally fixed and now have EnOS set to the default again. I was hopeful that fixing my EFI would’ve resolved the GPU issue, but alas…

Because the GPU was working earlier, and because Windows seemed to have updated and messed stuff up when I interrupted it, I’m hopefully thinking the problem has something to do with my EFI configs or the BIOS itself, but I’m pretty stuck and don’t know what to do. I’ve written to Sapphire since the GPU is still under warranty, but I’m wondering if there’s anything else that could be wrong/fixable.

Assuming I’ve read your post correctly, you’re saying the machine wont even POST with the GPU fully plugged in, and resetting the BIOS/UEFI to factory defaults while running the integrated graphics then plugging the card back in made no difference?

If that’s the case then all signs point to a faulty hardware component I’m afraid :slightly_frowning_face: - the initial boot to BIOS/UEFI has nothing to do with the host operating system, at that early initial stage neither windows nor linux would be involved in any of the boot processes.

There’s a chance it could be your PSU potentially failing so it’s not got the juice to run the card, so if you have another PSU handy I would swap that out just to be sure, but my gut would be the GPU itself as the culprit.

This sounds like a under powered power supply?
What power supply do you use?

Ah, I was hoping that wouldn’t be the case. I still have a warranty for the PSU and GPU so I’ll try that. I appreciate you confirming that it’s hardware :slight_smile:

1 Like

Corsair RM1000x (2021). It’s still under warranty, so I’ll try a replacement, fingers crossed…

Doesn’t seem that it would be under powered. Faulty maybe? Until you can narrow it down it’s all conjecture.

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.