I am sorry that did not work for you. It was a shot in the dark. Another shot in the dark. You might try adding a kernel parameter. Do the following.
-
On the grub screen hit the
ekey. This will bring up another screen. -
Look for the word
quiet -
Replace the word
quietwith the followingacpi_osci='Windows 2017'
Notice!!! Windows 2017 is surrounded by a single tick. We call it an apostrophe in the US. If you use quotation marks, it will not work.
- Hit the
F10to boot the system.
If this works, then you need to add the kernel parameter to grub permanently by doing the following.
Open a terminal, and type the following:
sudo nano /etc/default/grub- Add the kernel argument to the following line: GRUB_CMDLINE_LINUX_DEFAULT .
Example
GRUB_CMDLINE_LINUX_DEFAULT="acpi_osi='Windows 2018' rd.udev.log-priority=3 nvme_core.default_ps_max_latency_us=5500"
- ctrl+x to exit and “Y” to save.
-
sudo update-grubor if you do not haveupdate-grubinstalled from the AUR, runsudo grub-mkconfig -o /boot/grub/grub.cfg
I can’t help you any further. Why? You refuse to share complete logs, system specs, and desktop environment. Just like a doctor can’t diagnose an illness without examining the body’s “error logs”, people who are trying to help you here can’t lead you to the solution without that kind of info. We can not physically sit at your computer, so we have to rely on YOU to provide them.
Good Luck.